Help Center
Get started with cdmon
Find everything you need to get started with our services. From purchasing products to initial setup and solving common questions, we help you start easily and without complications.
Web hosting service
Here you will find answers to all your questions about hosting. We guide you through managing your files, databases, hosting configuration, and more.
Domain support
Find useful information about domains: registration, expiration, public data, and management from our control panel.
cdmon mail service
Set up and manage your mail from cdmon: accounts, redirects, mail clients, and more.
DNS management support
Guides to configure and manage all DNS aspects of your domain, from records to different DNS types.
Administrative management
Guides to manage billing, user security, and control of contracted services from your cdmon panel.
FAQs: Frequently Asked Questions
Quick answers to the most common questions about using our services. We group FAQs organized by topics such as hosting, domains, DNS, administration, servers, and the user profile.
Recent Articles
How to add additional accounts in SOGo
This guide will show you how to set up additional email accounts (such as other accounts created in cdmon, Gmail, Outlook, cPanel, etc.) within your SOGo interface, allowing you to manage all your emails only one place. Step 1: Access Your Main ...
How to set up the SOGo application with an external DNS
If you use non-cdmon DNS servers, you need to create some records manually so that you can access the SOGo web application correctly. These records tell the Internet where the SOGo service is located for your domain. Without them, you will not be ...
Multiple operations: Renew more than one domain at a time
You can renew one domain or several from multiple operations. To do this, you must follow the steps below: Access the list of domains registered in your dashboard cdmon. Click on the option Domains in the "Basic list of services". Select the domains ...
Modify the administrative contact of a generic domain (gTLD) from another provider
The administrative contact of the domain is responsible for approving/cancel the transfer of domains. So that you can accept/cancell the transfer, with the mail we send you, your email address must be associated with the administrative contact of the ...
Activate Microplan Web Hosting
The microplan is a free hosting that can be activated with each domain you hire. Works like any other hosting plan with its own characteristics. Here are the steps to activate free Microplan hosting: Access the management of domain from the Basic ...
Popular Articles
How to set up mail on an iPhone
Buy hosting and domain In cdmon, you have the option to configure your email account in different email clients. Here we explain how to do it for iPhone. In this case, we use the account “videos@laboratoriocc.click” as an example. You should replace ...
How to add a cdmon email address in Thunderbird
In cdmon, you have the option to add your email account in different email clients. In this tutorial, you will see how to do it in Thunderbird. In this case, we use the account “videos@laboratoriocc.click” as an example. You should replace this ...
How to set up cdmon email in Gmail
We have the best virtual servers If you have a cdmon mail account, you can configure it with Gmail in four steps. In this case, we use the account “videos@laboratoriocc.click” as an example. You should replace this address with the name of the email ...
How to access phpMyAdmin
In the case of wanting to see, modify or delete data from your database, it is best to access it through phpMyAdmin. PhpMyAdmin is a database manager through the Internet browser. You can access it through the Control Panel of the accommodation, for ...
How to add cdmon mail in Outlook (new version 2024)
Professional email account In cdmon you have the option to configure email accounts in different managers. In this guide we show how to configure a cdmon email account in the new Microsoft email application (Outlook). From 2024, the new Windows 11 ...