Help Center
Get started with cdmon
Find everything you need to get started with our services. From purchasing products to initial setup and solving common questions, we help you start easily and without complications.
Web hosting service
Here you will find answers to all your questions about hosting. We guide you through managing your files, databases, hosting configuration, and more.
Domain support
Find useful information about domains: registration, expiration, public data, and management from our control panel.
cdmon mail service
Set up and manage your mail from cdmon: accounts, redirects, mail clients, and more.
DNS management support
Guides to configure and manage all DNS aspects of your domain, from records to different DNS types.
cdmon servers support
Find guides to manage both dedicated and virtual servers, with instructions for information queries and operational management.
Administrative management
Guides to manage billing, user security, and control of contracted services from your cdmon panel.
FAQs: Frequently Asked Questions
Quick answers to the most common questions about using our services. We group FAQs organized by topics such as hosting, domains, DNS, administration, servers, and the user profile.
Recent Articles
Contact Verification and Validation for NIS2
Why is it necessary to validate a contact? Some domain extensions require additional validation of contact data before completing their registration. Currently, this requirement is mandatory for .PT domains and is part of the measures established by ...
Connectilogs Panel | Mail History
What is this collection The collection Email History contains information about emails that have been processed by the mail server for sending. Each row represents an individual message and records information related to the sender, recipient, ...
Connectilogs Panel | Mail Login History
What is this collection The Email Login Sessions collection contains the history of authentications and accesses made to email accounts. Each row represents an event related to an email account, such as a successful login, a failed access attempt, or ...
Connectilogs Panel | Web Activity
What is this collection The collection Web Activity contains the history of accesses your website has received. Each row represents a specific request made to the server: for example, someone opening a page, a browser requesting an image, a form ...
Connectilogs Panel | Sessions
What is this collection? The Sessions collection records information related to sessions started in an application or website. A session represents the period during which a user interacts with the application from the moment they start browsing ...
Popular Articles
How to modify the FTP primary user password
From the cdmon control panel you can modify the password of the main FTP user. To do so, you must access the hosting management of the FTP user you want to modify. Once inside, go to File managers and click on FTP. You will access the FTP account ...
How to activate SSH access
In versions higher than PHP 7.3, instead of the SSH/SFTP button, another button called "Developer hosting" will be available, through which these two options, as well as Git, can be activated. To do so, you must follow the instructions in the ...
What is and how to fix the ERR_TOO_MANY_REDIRECTS error
It is likely that while browsing the internet or even on your own website, you may have encountered an ERR_TOO_MANY_REDIRECTS message indicating that there are too many redirects to complete the connection. The error usually looks like this: This ...
How to deploy GIT repositories
Our GIT deployment tool allows you to clone and manage GitHub repositories directly from the cdmon dashboard, without using FTP or GIT commands. This makes it easy to install and update projects quickly and easily. To manage GIT repository ...
.co domain information
Register your domain now! Here you will find all the information regarding .co domains. General information on .co domains Restrictions for .co domains Lifecycle of .co domains Multilingual .co domains General information The .co domain is a ...