Pending order management
From the "Pending orders" section of your cdmon Control Panel, you can manage the orders that are pending processing.
To access this section, click on the Shopping cart dropdown and select the Pending orders option
On the "Pending orders" screen, you can check and manage the orders that are pending processing.
On this screen, you will see the following sections:
- Reference: the reference of the pending order to be processed.
- Date: the date when the order was placed.
- Products: the number of products included in the order (click on View details).
- Amount: the total amount of the order.
- Actions: interaction buttons that allow you to manage the pending order.
: Clicking this icon adds the order to the shopping cart, allowing you to resume payment for the order.
: Clicking the cross icon deletes the pending order.
By clicking on View details in the "Products" section, more information about the pending order is displayed.
In "View details", you will find the following information:
- Type: the type of operation you are performing, new purchase, renewal, transfer, etc.
- Product: the product you are working with.
- Information: the order reference or other useful system information.
- Amount: the total amount of the order.
For more information, you can contact us.