Access to the WordPress administrator may be limited by a verification of the administrator email address if it has not been verified for more than 6 months.
When a user with an administrator profile tries to access the dashboard, they will see a message asking whether the administrator email address is still the same.
The associated email is the one configured in your WordPress user administration («Settings - General»).
To see the message, you must enter your WordPress administrator login credentials.
When this message appears, you can proceed in several ways:
- Confirm that «The email address is correct», in which case you can continue managing your WordPress site, and this screen will not appear again for another 6 months.
- If the email address is not correct or you want to change it, click on «Update». This will take you to the «Settings - General» administration screen so you can modify it.
- You can choose to be reminded in 3 days by clicking on «Remind me later».
- Return to the website without entering the WordPress administration at this time. However, the next time you try to access it, you will be asked again.
If you have further questions about this, you can contact our technical support service.