How to make a payment by bank receipt

At cdmon, it is possible to pay for hosting services (shared plans, virtual servers and dedicated servers) via bank debit.

Below we will indicate the steps to follow in order to pay for these services via direct debit.

1.-Add the bank account through the Control Panel

We access the "Billing details" section of our Control Panel. Then, we select the option "Add bank account".

Next, we enter the requested details:

Billing contact: must match the bank account holder
Email: we specify the email address where we want to receive all documentation
Mobile: we specify the phone number where we want to receive the PIN code that we will use to sign the operation
IBAN: we enter our bank account

To start collecting invoice payments via account debit, we will receive an email to sign the direct debit authorization.

This electronic signature has the same legal validity as a physically signed direct debit authorization.

Please note that, for the direct debit order to be valid, it must be signed by the account holder or an authorized person.

The signature will be carried out through a trusted third party, Logalty. This entity certifies the process and validates the online signature. The entire process is guaranteed with notarized deposit.

This payment method has a one-time cost per activated bank account of €2.5 + VAT, for managing the secure signature through Logalty. The amount will be charged to the bank account indicated in the form.

From the request date, we will have 30 days to sign the direct debit authorization.

If one month passes from the bank account registration date without signing the authorization, the system will assume that we have declined this payment method and our payment conditions will revert to the previous ones or, alternatively, payment will be made by bank transfer.

2.-Signing the direct debit order

Once the bank account has been registered, we will receive an email to proceed with signing the direct debit.

We must click on the "Access" option. Then a form will appear on the screen, which we must complete. Afterwards, we check the "Enter" option.

We will receive the PIN code on the mobile number indicated above. We will use this PIN to proceed in the process. During this process, we will be able to download the pending documentation to be signed.

Once the documentation has been downloaded, we choose the "Continue" option.

We enter the PIN again and with this action we will be signing the direct debit order.

Finally, we will receive a confirmation email with the signed documentation attached.

Once the authorization process is completed, the system may take up to 24 hours to reflect the changes.

We can check the status of our request in our Control Panel by accessing the "Billing details" section within "Billing".

For more information, you can contact us.