Renewal of the Test Platform must be carried out each 90 days and it's totally free.
You will receive an email stating that it is about to expire and that it should be renewed. Simply follow the attached link in the mail and complete the renewal process.
Test Platform Renewal Mail
When missing 5 days To end the 90 days of life of the Test Platform, you will receive an email inviting you to renew the Test Platform for free.
To do this, simply click on the link in the Control Panel label, an action opened by a browser, from which you reach the Test Platform Control Panel page.
Test Platform Control Panel
Once you have accessed the Control Panel with your username and password, you go to the main page of the Test Platform (within the accommodation section) and there you must press the Renewal label, located on the information.
By clicking on the 'Renew' button, you ask for renewal confirmation.
As the message indicates, renewal of the Test Platform is free of charge.
In accepting, the page will indicate that the expiration time of the platform has been renewed by 90 days more.
If you try to renew the platform again, you receive an error message stating that the platform cannot be renewed until 10 days before the expiry date.
Important: If at some point you forget to renew the platform, you have 5 days courtesy to renew it from your dashboard. Once these 5 days of courtesy have passed, the platform is deleted and you will have 5 more days to make a request per ticket to retrieve the platform, upon payment of 30€ + Vat for recovery efforts.