How to set up the SOGo application with an external DNS

How to set up the SOGo application with an external DNS

If you use non-cdmon DNS servers, you need to create some records manually so that you can access the SOGo web application correctly.

These records tell the Internet where the SOGo service is located for your domain. Without them, you will not be able to open the web application from your custom domain and some internal functions, such as managing calendars and contacts within the web application itself, may not work properly.

Here are what records to add.

Access to the SOGo webmail manager

Create the following CNAME record on your DNS server:

TypeName/HostValue (Destination)
CNAMEsogomail.tudomain.tld

Important: Substitute tudominio.tld for your real domain. Example: if your domain ismidominio.com, the value would be mail.midomain.com

Synchronization of calendar and contacts

In order for the web application to display calendars and contacts, create the following SRV and TXT records.

Name/HostTypePriorityWeightPuerto RicoDestination
_caldav._tcpSRV00443sogo.tutomain.tld
_caldavs._tcpSRV00443sogo.tutomain.tld
_carddav._tcpSRV00443sogo.tutomain.tld
_carddavs._tcpSRV00443sogo.tutomain.tld

Important: Substitute tudominio.tld for your real domain. Example: if your domain ismidominio.com, the value would be mail.midomain.com

Name/HostTypeValue
_caldav._tcpTXTpath=/SOGo/dav/
_caldavs._tcpTXTpath=/SOGo/dav/
_carddav._tcpTXTpath=/SOGo/dav/
_carddavs._tcpTXTpath=/SOGo/dav/

Once the records are created, wait a few minutes (according to the spread of DNS) and verify that you can access correctly:

https://sogo.tudominio.tld

If everything works, the SOGo settings with your external domain will be ready.

You can see more information on how the SOGo application works from this other help: How to access and manage email accounts from SOGo


For any questions or queries, you can contact us.