How to use Mac, iPhone and iPad self-configurator

How to use Mac, iPhone and iPad self-configurator

From the cdmon control panel, you can download the file for the automatic configuration of the email account on any Mac device (iPhone, iPad and Mac Mail).

This guide will show you how to automatically configure your email account on Apple devices using configuration profiles.

There are two available methods:
 
Access the email service from the panel
  1. From the main list of services in your control panel, access the "Email" section.

In the list of email accounts, you will see all the created accounts. Locate the account you want to configure and click the autoconfigurator download button. 



Direct access through browser
  1. Use the mobileconfig link, open Safari or another browser and go to: https://mail.yourdomain.com/mobileconfig
  2. IMPORTANT: Remember to replace "yourdomain.com" with the name of your hosting/domain; this is only an example
  3. Note: On virtual and dedicated servers, it is not necessary to enter "mail." - use directly: https://yourdomain.com/mobileconfig


CONFIGURATION PROCESS 
  1. You will see a form where you must enter the exact email address you want to configure:  


  1. Enter your full email address (e.g.: user@yourdomain.com)
  2. Press "Submit"
Confirm the download
  1. The system will ask you to confirm the profile download. Select "Continue"



  1. To start the download, click "Allow"


  1. You will see confirmation that the profile has been downloaded. Tap "Close".



INSTALLING THE PROFILE ON THE DEVICE

  1. Open the Settings app on your iPhone/iPad. You will see the "Profile Downloaded" option just below your Apple account:


  1. The next step is to install the profile. Review the profile details and confirm the installation:



  1. Follow the instructions on screen and accept the permissions if requested. You will follow these steps:
    1. In some cases, you will need to set a device security code to continue.
    2. Enter your email account password when the system asks for it (this is the same password you set when creating the account in the control panel (How to change the password of an email account)
    3. You will see a "Profile Installed" message and your account will be fully configured

Done! Your email account will be fully operational in Mail (Email), Calendar (Events and reminders) and Contacts (Synchronized contact list)

However, if you want to configure your account step by step manually, you have the following options: 
 
For any query, you can contact us.

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