Reprocessing the request for transfer of a domain

Below we explain how to reprocess the transfer request depending on the domain extension:

• .com, .net, .org, .info, .mobi, .tel, .cat, .tv, .cc, .biz, .name, .ws, .me, .asia domains
• .es, .com.es, .nom.es, .org.es domains
• .eu domains

.com, .net, .org, .info, .mobi, .tel, .cat, .tv, .cc, .biz, .name, .ws, .me, .asia domains

The transfer of a domain with these extensions may remain pending because:

• The process returned an error because the domain does not meet one of the requirements:
  • The domain is locked. (How to unlock a domain).
    
  • The domain has an incorrect Auth Code. (How to obtain the Auth Code of a domain).
    
• The process has been cancelled:
  • The 5-day period elapsed without the administrative contact accepting the transfer by clicking the link in the acceptance message sent when the request was made.
  • The current registrar cancelled the request.
  • cdmon cancelled the request.

 

In this situation, you can access the “Manage domain transfer” panel found in the “Domain list” by clicking the “Manage” option of the domain being transferred, and then click Reprocess transfer, so that the process starts again and the transfer acceptance email is resent to the administrative contact address.

 

 

Notes:

• If the domain returned an error due to an incorrect Auth Code, a new Auth Code may be entered from the transfer screen before reprocessing the request.
• If the transfer request email has not been accepted because you do not have access to the address it was sent to, you should update the administrative contact email address with your current provider and, once the change is made, reprocess the transfer.
  

 

.es, .com.es, .nom.es, .org.es domains

The transfer of a .es domain may remain pending because the process was cancelled due to one of the following situations:

• The AuthCode entered is not correct; you can view the code entered in the same window.
• There was an error in the request.

In this situation, you can access the “Manage domain transfer” panel found in the “Domain list” by clicking the “Manage” option of the domain being transferred, and then click Reprocess transfer, so that the process starts again.

 

 

Note:

• If the domain returned an error due to an incorrect Auth Code, a new Auth Code may be entered from the transfer screen before reprocessing the request.
• If the transfer request email has not been accepted because you do not have access to the address it was sent to, you should update the administrative contact email address with your current provider and, once the change is made, reprocess the transfer.

​

.eu domains

The transfer of a .eu domain may remain pending because:

• The process returned an error because the domain has an incorrect Auth Code. (How to obtain the Auth Code of a .eu domain)
  
• The process has been cancelled:
  • The current registrar cancelled the request.
  • cdmon cancelled the request.
  • There was an error in the request.

 

 

In this situation, you can access the “Manage domain transfer” screen and click Reprocess transfer, so that the process starts again.

 

If the domain returned an error due to an incorrect Auth Code, a new Auth Code may be entered from the transfer screen before reprocessing the request.

 

 

For more information, you can contact us.

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