Question: What does DNS mean and how can it help me?
Answer:
 DNS stands for Domain Name Service, and it is used to translate domain names (for example www.cdmon.com) into an IP address or Internet address. If you have one or more domain names, you automatically need the DNS service to make use of them.

 

Q: How much does the DNS service cost? How much does cdmon's cost?
A:
 As a general rule, DNS servers are linked to hosting plans. That is, to use a DNS service you must first buy a web hosting plan. But at cdmon the DNS system is independent and completely free. You do not need to buy any hosting plan to use cdmon's DNS service.

 

Q: Is it difficult to use cdmon's DNS system?
A:
 Not at all. You simply need to sign up with a valid email address, and you will automatically be assigned a password. With these details you can log into the control panel and start configuring your domain(s).

 

Q: What happens if I forget or lose my login password?
A:
 Don't worry. In the password resend section we can resend a link to the email address you provided when you registered your user with cdmon. With this link you can set a new password of your choice.

 

Q: How should I configure my domain to use cdmon's DNS system?
A:
 Simply set the following as valid DNS servers for your domain:

  • ns1.cdmon.net: 35.189.106.232
  • ns2.cdmon.net: 35.195.57.29
  • ns3.cdmon.net: 35.157.47.125
  • ns4.cdmondns-01.org: 52.58.66.183
  • ns5.cdmondns-01.com: 52.59.146.62

These details are entered from the control panel where you registered your domain. 

Q: How do I configure my domain to point to the IP of my current web server?
A:
 The first thing you need to do is access the control panel. Once inside, click on the "Manage Free DNS" button and type the name of the domain you want to configure in the field provided for that purpose at the bottom of the first screen. You will then be asked to enter an IP address. At this point you should know the IP address of the machine where your web files are hosted. If you don't know it, contact your hosting provider. You can find more information by accessing the tutorial on 
Adding an A record (IP redirection)

 

Q: And for my domain to lead to a URL like http://www.gratis.com/~yomismo/index.htm?
A:
 You have the following tutorial that shows you how to configure a URL redirect. 
Go to the tutorial

 

Q: What do Hidden and Visible mean in the URL Redirect option?
A: 
For example, if you need your domain example.org to point to http://www.gratis.com/~yomismo/index.htm, and you want this redirection to be transparent to your visitors, meaning the long address is not visible, then you should select the Hidden option. If, on the other hand, you want the real address of your domain to be visible, select the Visible option. With the Hidden option you can configure the title, description, and keywords fields for your domain.

 

Q: Why does my website fail with the Hidden option activated?
A:
 When you activate the Hidden option in the URL redirection, the program creates two frames, and in one of them it redirects to the final page. This system prevents the final URL from being displayed, but it may cause javascripts on the page to stop working. If this is your case, modify the javascript code of your page and use the name of the mainFrame frame to make your scripts work again.

 

Q: Can I access subfolders in a URL redirect?
A:
 Yes. If you redirect your domain domain.com to  www.dominiodeejemplo.com/carpeta/ , you can access a subfolder of "dominiodeejemplo" using domain.com/subcarpeta/, meaning it will go to  www.dominiodeejemplo.com/carpeta/subcarpeta/ .

On the other hand, if your redirection points to a file (e.g.,  www.dominiodeejemplo.com/index.html ), you will not be able to benefit from this option.

 

Q: What is an A record and what is it used for?
A:
 An A record is an address of your domain. If your domain is example.org, an A record would be, for example, www (resulting in  www.example.org ). It is used to direct different names of the same domain to different IP addresses. For example  www.example.org points to IP 213.186.55.206 while control.example.org points to IP 213.186.55.205.

 

Q: Can I have more than one A record configured for my domain?
A:
 Of course. You can configure as many A records as you need.

 

Q: What is an MX record and what is it used for?
A:
 MX records are mail records. For example, an email sent to the address info@example.org is delivered to the machine with IP 213.186.55.206 if that address is in the list of MX records for the domain example.org. This has nothing to do with A records, which are used for web browsing, FTP, etc. MX records are used only for email delivery.

 

Q: What is MX record preference and what is it used for?
A:
 Preference in MX records is a numeric value (usually 10) that gives an order of preference to each entry if you define more than one. That is, for the domain example.org you have configured 3 machines as MX records, so that if one becomes saturated or has some temporary failure, you don't lose your emails. Then, according to the preference values of each machine, the server sending the email will choose a machine in order of preference to deliver that email. If that machine does not respond, it will try the next preference, and so on until the email can be delivered or there are no more MX records.

 

Q: Can I have more than one MX record?
A:
 Of course. You can configure as many MX records as you need, even for the same A record, to perform load balancing between different email reception/delivery machines.

 

Q: Can I create email forwards with the free DNS manager?
A: Yes, if the domain is not registered with cdmon you can create "catch-all" email forwards, meaning that all possible emails for a domain are delivered to a specified email account. If, on the other hand, you have the domain registered with cdmon, in addition to "catch-all" you can also create individual email forwards: one email from the domain is delivered to a specified account.

 

Q: Can I send emails from my domain if I use email forwards?
A: No, forwards only allow you to mask email reception. To send emails you will need an SMTP server. Usually people use the same email account where they receive the forward to send messages.

 

Q: What is a TXT record used for?
A:
 Currently, TXT records are used for spam prevention configurations, such as avoiding identity spoofing (SPF) or email signatures using public/private keys (DomainKeys). They can also be used by other systems that require storing and querying unique domain information. You can find much more information by searching the Internet for "TXT records", "SPF records", or "DomainKeys records".

 

Q: What is CNAME and what is it used for?
A: The CNAME (Canonical Name Record) allows a single machine to be known by one or more hostnames. That is, if any modification is made to the main host that the CNAME points to, that modification will affect the records that use that CNAME. This allows tasks such as hosting an FTP server and a Web server on the same machine and taking advantage of the features with the CNAME pointing to the same site.
For example, if you have the domain "domain.com" pointing to the IP address 192.169.1.1, you could have two subdomains like ftp.domain.com and mail.domain.com with a CNAME pointing to domain.com, and these would use the IP 192.168.1.1.

 

Q: Which records can I link a CNAME to?
A: A CNAME record can only be linked to an A record (IP redirection) or another CNAME. You should avoid linking CNAMEs to each other to avoid creating cyclic redundancy.

 

Q: How do I delete a created record?
A: To delete a record created in Static DNS, simply click on the red cross of the record you wish to delete. Remember that if you delete the main record, you will delete all existing subdomains.

 

Q: What is the last option "results not found..." for?
A:
 For example, if you have configured your domain example.org to point to IP 213.186.55.206, and an A record called www to also point to that address, but a visitor to your website makes a mistake and types 4 w (wwww) instead of 3, they will not reach anywhere. But if you configure the last option "results not found in DNS are treated as..." to the www record, any domain request and email delivery will be resolved as they would for that name. Then the visitor who typed wwww.example.org will reach your website without problems, and may not even realize they made a mistake in typing their web address.

 

Q: I have a very simple website, what configuration do you recommend?
A:
 If you don't want or don't need to take full advantage of our powerful DNS manager, we recommend you use the following basic configuration:

-example.org resolves to 213.186.55.206
- MX record for example.org that resolves to example.org with preference 10
- Results not found in DNS are treated as the main record
With these 3 simple pieces of data, your domain will be configured so that all requests (web, FTP, email, etc.) for your domain example.org go to the machine with IP 213.186.55.206. Obviously you must put the IP that corresponds to your web space.
If you don't have web space, you can hire one with us here at a price that will be really cost-effective for you.

 

Q: Are the changes I make instantaneous?
A:
 Yes. Changes on cdmon's servers are practically instantaneous. But after making the changes on our servers, it may take a few minutes for them to propagate to the rest of the DNS servers around the world.

 

Q: Why doesn't my domain work?
A:
 Most likely because you haven't waited the necessary hours for the DNS to propagate, or because your domain does not point to the name servers we provided in 
this question.

 

Q: If I have a question not covered in these FAQs, who should I ask?
A:
 We provide a contact email for any questions you may have about our free DNS manager: dns@cdmon.com


For more information, you can contact us.