How to add additional accounts in SOGo

How to add additional accounts in SOGo

This guide will show you how to configure additional email accounts (such as other accounts created in cdmon, Gmail, Outlook, cPanel, etc.) within your SOGo interface, allowing you to manage all your emails from one single place.

Step 1: Access Your Main SOGo Account
  1. First of all, you must log in to the SOGo account that will act as your main account. Access the URL of your SOGo installation. How to access and manage email accounts from SOGo


  1. Enter your main Username and Password.

Step 2: Go to Settings
  1. Once inside your inbox, locate and click the settings icon, located in the upper-left corner of the screen.


  1. Inside the Preferences panel, you will see several tabs. You must access "Mail".


  1. Click on the "IMAP ACCOUNTS" tab.
  2. By default, you will see your main account listed. To add a new one, click the "NEW MAIL ACCOUNT" button.

Step 3: Configure the New Account
A configuration window will open. Fill in the fields with the information of the account you want to add.

Account Name and Server Details
Account name: Assign a name to easily identify this account in SOGo. It is mandatory to fill it in at the top (e.g., "My Work Account").
  1. Server Name (Incoming): Enter the IMAP incoming server address of your email provider. Example for CDMON email accounts: imap.yourdomain.com 
  2. Encryption: SSL
  3. Port: Usually 993 for SSL connections.
  1. Outgoing server name (SMTP): Enter the outgoing server address. Example for CDMON email accounts: smtp.yourdomain.com
  2. Outgoing encryption: SSL
  3. Port: Usually 465 for SSL connections.
  1. Username: The full email address you are adding.
  2. Password *: The password of that email account.
*Remember to replace "yourdomain.com" with the name of your website or email service.

Identities *Required Field
This section is essential. If you do not complete it, the "OK" button will remain inactive and you will not be able to save the changes.

Expand the "Identities" section.
  1. In "Full Name *", type the name you want recipients to see when you send an email from this account.
  2. In "Email Address *", enter the same email address you are adding.
  3. Reply-to Email (Optional): By default, the account you are adding will be used. However, you can customize it. For example, you can configure replies to be sent from your main SOGo account. Simply enter that address in this field.


Once all fields are completed, the "OK" button will become active. Click it to proceed.

Step 4: Save the Configuration Changes
After clicking "OK", you will return to the IMAP account list. You will now see both your main account and the new account you just added.

For all changes to be applied correctly, you must click the green "SAVE CHANGES" button that appears on this screen. If you do not complete this final step, the configuration will not be saved.


Step 5: Verify and Use the New Account
Return to the main "Mail" view. In the left-side menu or in the account selector at the upper-left corner, you will now see both accounts listed.

By clicking on the new account (e.g., "MY NAME"), you will be able to access its inbox and all its folders (Sent, Drafts, etc.).


Important Tip About Sending Emails:
The "Reply" or "Compose" button (which looks like a pencil) will send emails from the account currently selected. In the image above, since the "MY NAME" inbox is selected, any email that is composed or replied to will be sent using the email identity configured for that account.

Note: The specific server details (IMAP/SMTP hostnames) should always be obtained from your email provider or your hosting control panel. If you have any doubts, contact your email provider.


For any questions or inquiries, you can contact us.

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