How to manage bulk mailing and cope with spam
Why has my email account been blocked?
If your email account has been blocked for exceeding the daily sending limit, it may be due to different reasons:
What can we do if our account is being used to send spam?
The first thing you need to do is scan with antivirus and antispyware all computers that have the email account configured to remove any type of infection or malicious software that may have captured the account data and is using it to send spam.
Once all computers or devices that connect to the email accounts have been checked and cleaned of malicious software, access the cdmon "Control Panel" and modify the password of the affected email account, in the "Email" section.
How can we set a secure password? It must contain uppercase letters, lowercase letters, numbers, and 2 or more special characters (@,#,$,%,&,/,=,?,¿,|,...).
Mix numbers and letters.
Length of more than 8 characters.
Regular password changes.
It is important that your computers are protected against malware and that you follow a proper security policy with email account passwords to prevent data from being captured and used for fraudulent purposes.
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