Q: Where do I receive expiration notices for my domains?
A: It is sent by default to the email assigned to the cdmon user account. In the control panel, you have the notification configuration tool, which allows you to make changes to this option. Thus, you can choose to also send it to the administrative contact or only to the administrative contact if you prefer.
Q: How often am I notified of expiration?
A: Our system sends expiration notices when there are 90, 60, 30, 15, 5, and 1 day(s) left before the domain expires. Expiration notices are also sent 1 and 5 days after the domain has expired.
Q: What happens if a .es domain expires?
A: When a .es domain expires, it stops working for 10 days. After 10 days, the domain becomes free for anyone to register. For that reason, we recommend that you do not let your .es domains expire. You can find more information in the domain lifecycle.
Q: Can I renew an expired .es domain?
A: Yes. The owner of a .es domain remains the owner for 10 days after it has expired. Although the domain is not active, it can be renewed and consequently reactivated at the same normal renewal rate. You can find more information in the section renew a domain.
Q: What happens if a TLD domain (.com .net .org .info) expires?
A: TLD domains work differently from territorial domains. When a TLD domain expires, it goes through three states before it is released for registration by others. The states are: Grace period, Redemption period, Pending delete. You can find all the necessary information about the different domain states in the domain lifecycle.
Q: What happens if a .eu domain expires?
A: When a .eu domain expires, it stops working and enters a quarantine state for a period of forty days; after that period, the domain becomes free for registration. You can find more information about .eu domain states in the domain lifecycle.
Q: Can I renew an expired .eu domain?
A: Yes. The owner of a .eu domain remains the owner for forty days after it has expired. Although the domain is not active, it can be renewed and consequently reactivated. You can find more information in the section renew a domain.
Q: I have renewed a domain and it does not work. Why?
A: When a domain expires, the DNS servers are automatically changed. When it is renewed, the DNS servers it had previously are reassigned; therefore, you have to wait for the DNS servers to propagate, between 24/48 hours, for the domain to work again.
Q: When will an expired domain be released?
A: After expiring, a domain goes through several periods. First, a renewal stage without penalty (grace period), then a renewal stage with penalty (redemption period), and finally a stage where it is no longer managed by cdmon (deletion period). In this last stage, the domain will be deleted and become free. In total, depending on the extension, it can take up to 75 days.
Q: What does Redemption Period mean?
A: The "Redemption Period" is a period of time belonging to a domain's lifecycle, prior to its final deletion, during which an expired domain can be recovered and renewed.
Visit our help for more information about the Redemption Period.
Q: How can I tell if a domain is in Redemption Period?
A: Domains in Redemption Period can be checked from the domain list in the cdmon control panel, in the Registered domains section. These are the domains whose status is "Red. Period***".
If the domain is not with cdmon, you can obtain its status by doing a whois lookup on the domain.
Q: I want to renew a domain that is in Redemption Period. What should I do and how much does the renewal cost?
A: If you want to renew a domain that is already in the Redemption Period, you must request the domain renewal in the usual way. The renewal cost in this state is usually much higher than the usual cost.
Q: Why is it so expensive to renew a domain in Redemption Period?
A: ICANN regulations set amounts to proceed with domain recovery. In the case of the Redemption Period, it involves a bureaucratic process with ICANN.