To upload or update your website to the contracted hosting service, you must use an FTP client program. There are many programs that can help you, one of the most popular is FileZilla.
Connecting to the FTP service through a manager requires a username and password, which you can find in the summary of your hosting details in the control panel of cdmon.
In this guide we will show you how to permanently configure this FTP user in your FileZilla manager, so you will not have to copy the access details from the control panel every time you want to connect.
IMPORTANT: We will also show how to limit the number of simultaneous connections, this is a very relevant option to avoid possible blocks from our security firewall.
The first step is to open your FileZilla program, and with the window open you must go to the upper left corner, in the "File" section and click on the first option "Site Manager":
With the 'Site Manager' open, you can start configuring the connection details to your hosting.
You must go to the right side of the window and fill in the details shown in the control panel, as we show in the image at the beginning of the guide. In the Server field we recommend entering the web IP shown in the 'Hosting Information'. You can also change the name under which this configuration will be saved (Rename):
How to limit the number of simultaneous connections: Limiting connections will prevent the cdmon security firewall from blocking your internet connection (IP) for making too many requests to the server. For example, if you delete a folder with many files from the hosting, FileZilla will send a deletion request for each file it finds. In some cases there may be thousands of files in a single folder, which can overload the server and detect it as a possible attacker.
You must go to the 'Transfer Settings' section and enable the 'Limit number of simultaneous connections' option. We recommend assigning 3 simultaneous connections; this is an appropriate range and should not cause the IP to be blocked. The transfer mode should be set to "Default":
Once all these details have been entered, click "OK" and you will return to the FileZilla home screen.
From here you must go back to the upper right corner, to the logo located just below 'File', open the dropdown menu and select the user with the name you saved it under. We show a screenshot:
If the details are correct, it should establish a connection with the hosting and you will receive a message similar to the following. You only need to Accept it to proceed with the connection:
After clicking 'Accept' in the pop-up window, you will be connected to your hosting and the content will be displayed on the right side of FileZilla.
IMPORTANT: If you make any changes in the hosting, such as modifying the FTP user password or migrating to a new server, you will need to update the details again in the 'Site Manager' from your FileZilla.