Getting started: Email Service

Getting started: Email Service

Email is an essential part of your online presence. With cdmon, you can create a personalized email account using your website’s domain, giving it a more professional touch.
 
With most cdmon hosting plans, you have the option to create an email account using the name of the hosting you have contracted. We recommend accessing the following link if you have not yet contracted any service: How to know which hosting plan is ideal
 
At cdmon, we offer an online email manager called webmail/correoweb. Webmail allows you to access any email account created on the hosting from any browser with an internet connection. How to access and manage email accounts from SOGo
 
cdmon email accounts can also be configured in local email clients. This allows you to link your email address to an external email application and send/receive messages from there. Below is a link showing how to configure our email accounts in the most popular email clients:
 
 
IMPORTANT: To configure an email account in any of these applications, the account must be created beforehand. Below, we show the steps to create a brand-new email account and some guidelines depending on how you want to manage it.
 
First of all, you must access the email management of the hosting from the control panel.
 
Regardless of the contracted plan, in the basic services list you will find the EMAIL option. In this case, a Senior plan with the associated name example.com.


If you are accessing it for the first time, you have two options for creating it, as shown in the following image. If you already have accounts created, you will see active accounts in the list. You must click on Create account.


What information do we need to create it?
 
- First, you must enter a name for the account in the Account name field. The most commonly used are info@, admin@, contact@, ...
- Choose a password to associate with this account and remember it, as you will need it later to access Webmail SOGo or configure it in email clients such as Mac Mail, Outlook, etc.
- Account storage space. By default, the maximum available appears: 5120 MB. If you need more space, you can upgrade the account to Premium once it is active.


If the system has successfully created the email account, a pop-up will appear confirming that the account has been created correctly and showing a series of actions you can perform:
 
  • Manage email: access the account management where you have options such as Edit account, Autoresponder, and Import email.
  • Access webmail: access Webmail SOGo to manage your email account.
  • View help to configure email: access the cdmon help page, with links to guides for configuring your email account in the main email clients (Outlook, Thunderbird, Mac Mail, etc.).
  • Create another email account: access Account Management, where you can create a new email account.

Perfect! If you have reached this step, your account has already been created. Now it is time to start using it. You can access webmail or configure the account in an email client as indicated at the beginning of the guide.
 
Below are some links that may help you use and manage the email service with cdmon:
 
How to manage hosting email
How to modify the details of an email account
How to free up space used by a cdmon email account
Difference between IMAP and POP3


For any questions, you can contact us.