User - security
Creating the alternative email for your user account
Associating an alternative email account with your cdmon user account will allow you to use that account if you need to recover your control panel password, in case the main email account is inactive or you don't remember it. To associate an ...
How to regain control of contracted services
There can be several reasons why you may not have access to the management of the services contracted with cdmon. The most common reason is because you do not remember your Control Panel access credentials and the email account associated with the ...
How to view and manage the history of our cdmon user connections
To increase security and connection control for your cdmon user account, we have implemented a connection history where you can manage open and closed connections, as well as see the connection date, the IP from which it was made, and its country. ...
Modify the mail associated with the cdmon user
The email associated with your cdmon user account is the primary address. It is used to receive communications and administrative matters. To change it, we must access our control panel, go to User Management and User and Security, as shown in the ...
How to change the cdmon user password
To change the password for our cdmon user account, we need to log in to the control panel with that user. Once inside, we must go to the top right corner, go to "User Management" and click on User and Security: Next, we must go to the "Password" ...
How to retrieve the cdmon Control Panel Password
If you have forgotten your password to access the cdmon Control Panel, you can recover access from the cdmon website. Access the cdmon website: https://www.cdmon.com/en/ and click on Control Panel. In the "Forgot your password?" section, follow the ...
How do I change the language of the Control Panel?
From cdmon you can change the language of the panel very easily. This change, besides changing the entire language of the control panel, also changes the language of the communications you receive. To make the change, simply go to the top right ...
Security code for accessing the control panel (Login in two-steps)
Hire Hosting In order to increase the security of all your services, from cdmon we have activated a multi-factor authentication system for all users to access their Control Panel. This authentication factor reinforces the security of your cdmon ...
Two-step verification of the White Label Panel (Management)
In cdmon hosting, you have a white-label panel to grant access to another user and allow them to manage several hosting services. The advantage of this panel is that the user you give access to can only manage the options you choose for the hosting, ...
How to register the "Invite a Friend" programme
From cdmon we present the new "Invite a friend" program, designed to reward our loyal customers, recognizing and rewarding their loyalty and continuous support. The Invite a friend program is our way of recognizing and rewarding your trust in us, ...
Two-step verification to access the control panel (2factor)
At cdmon, your security and privacy are very important. For this reason, we have implemented two-factor authentication to access the control panel. You will need to download an authentication app on your smartphone such as Google Authenticator or ...
ConnectiLogs | Access Management to the cdmon Control Panel
The ConnectiLogs tool is designed to offer clear and simple access to the logs of the hosting services you have created in your control panel. From this section, you can view and analyze server logs through an intuitive panel, accessible to both ...
Increase the security of the cdmon account
From your cdmon account, all the services you have contracted with us are managed, so if someone from outside is able to access it, they can make virtually any modification to any of these services. In this help article, we will provide some basic ...
PIN code for queries
At cdmon, we take the security and privacy of our users very seriously. To guarantee your identity when you contact us, we have implemented a security PIN. This PIN is required both for opening support tickets and for phone inquiries. In this ...