General
Closure of port 25 and changes in email authentication
Important: If your email client is still using port 25 for sending emails or has outdated authentication settings, email sending may stop working. What should you do? You should review your email client settings and update: the outgoing port (SMTP), ...
How to download an email in .eml format
Email with domain El formato .eml es utilizado para poder descargar los correos electrónicos localmente y poder ver más información sobre estos correos. If you have an email configured in an email client, when downloading it from there it is very ...
How to free up occupied space from a cdmon mail account
Every email account has storage assigned on a server. In this guide, we will show you how to free up space in an email account, which is simply another way of saying deleting emails from the inbox so they no longer occupy space on the server. First ...
How to test the operation of the mail service
To check whether email accounts send and receive mail correctly, you can perform a send and receive test from the "Account management" section of the cdmon Control Panel. To do this, follow these steps: 1.-Hosting email management Access the Manage ...
How to manage hosting email
In the "Account Management" section of the cdmon Control Panel you can manage and create redirects, email aliases, etc. To do so, you must follow these steps. 1. Hosting email management Access the “Account Management” section from the "Basic ...
How to create an email account
Create your email account instantly To create an email account, you need to access the cdmon "Control Panel". To do this, go to the corporate website cdmon.com and in the upper-right corner you will find the access form to log in with your details. ...
How to set up email authentication
Email authentication is essential to prevent phishing, identity spoofing, and other types of cyberattacks that could compromise the security of your email. In this tutorial, we will guide you through a few simple steps to configure and manage the ...
How to activate the mail autoresponder service
The autoresponder allows you to automatically send an email to the source address of any received email. Keep in mind that if you have redirects enabled, the autoresponder will not work. To activate and configure it, follow these steps. 1.-Enter the ...
Difference between IMAP and POP3
Register your domain quickly and easily When you configure your email account in an email client, you must choose the type of protocol you will use. Currently, the two protocols that email managers allow you to choose from are IMAP and POP3. The main ...
Returned or rejected emails: Causes and how to review them
When you send emails from your website or server, some of them may be returned or rejected. This can happen for various reasons, such as an incorrect email address, a spam filter, a full inbox, among others. In this guide, we explain the most common ...
How to modify an email account data
If you need to modify the data of an email account created on your hosting, you must follow these steps: 1.-Hosting email management Access the "EMAIL" section from the "Basic service list". 2.-Email account settings Click on the Edit account option ...
How to verify and implement the unsubscribe header (Unsubscribe Headers)
To improve and ensure the proper use of bulk email sending, Google and other email providers require the inclusion of an unsubscribe header in all bulk emails to improve subscription management and ensure compliance with email sending best practices. ...
How to create premium email accounts
Web email account If you want to assign more resources to your email account you can upgrade it to Premium. This modification allows you to have 20 GB of space and 1500 daily sends. If you do not yet have any account, we recommend reviewing the ...
How to follow good guidelines when sending email
When sending emails, it is good to follow a series of guidelines that improve the quality of the messages sent and help avoid ending up on SPAM and "junk mail" lists. 1.-Split up your mailings If you are sending a bulk mailing, it is recommended to ...
How to set up email records in WIX
In this tutorial, we detail how to create the mail records in WIX in order to use the email accounts of cdmon. This modification will only be made if the DNS servers of the domain point to WIX. 1.-Check cdmon records We access the cdmon Control Panel ...
How to set up mail from the Manage panel
Website with email The "Gestiona Panel" or "White Label Panel" allows a user to manage their email account without needing access to the cdmon Control Panel. From this panel, the user can change the account password, activate an autoresponder, or ...
How to send heavy files by email
To send very large files, we recommend not attaching the file directly to the email, as this may cause saturation issues in the email program or cause the destination server to reject the message because it exceeds the limit they have set for ...
What is and how to activate the SPF Register
To improve the reputation of emails and allow receiving providers to verify that they are legitimate emails, you can enable an SPF record. The SPF record determines which mail servers and domains are allowed to send email on behalf of your domain. It ...
How to create aliases in an email account
The email alias allows you to create alternative email receiving accounts associated with the main account. Even if you only have one configured email account (demo@example.org), you can have other destination accounts (alias1@example.org, ...
How to change the password for an email account
If you need to change the password of any email accounts created on your hosting, you must follow these simple steps. 1.-Manage the hosting email Access the "Manage email" section from the basic service list. 2.-Email account settings Click on the ...
How to buy additional mailboxes in your hosting plan
In some cases, you may need to increase the maximum number of email accounts you can create in your hosting plans. Below, we present the email service features available in all our hosting plans: Note: All email accounts have a 5 GB limit. However, ...
How to modify the space of a cdmon email account
In many cases it is necessary to edit the space of an email account, either due to lack of space or because the account in question has much more assigned space than it actually uses. With this guide you will learn how to modify the space of your ...
What is it and how can I see the header of an email?
An email header is an important section of the message that contains detailed technical information about the route and origin of the message. This information is useful for diagnosing delivery issues, identifying the sender’s mail server, detecting ...
How to manage email redirects
Business email Redirects allow email received in a cdmon account to also be received in one or more internal or external accounts to the domain, such as Outlook email accounts or similar. In this guide we provide the steps on how to create email ...